Refund and cancellation policy

BeeBeezy subscriptions

• Subscriptions are billed monthly in advance. There's no lock-in contract.
• You can cancel any time from your account settings or by emailing hello@beebeezy.com. Your account stays active until the end of the month you've paid for, and you won't be charged again.
• We don't refund part-months after you cancel.
• If we charged you by mistake, for example twice, or after you cancelled, we'll refund the mistaken charge in full.
• If BeeBeezy was unavailable or not working for a significant part of a month because of a problem on our side, tell us and we'll refund or credit a fair share of that month.

To ask for a refund, email hello@beebeezy.com with your business name and the charge. We aim to reply within 2 working days. Approved refunds go back to the card you paid with through Stripe, and usually show up within 5–10 working days.

Payments to trade businesses that use BeeBeezy

If you paid a plumber, electrician or other trade business through a BeeBeezy payment link or on their phone, you paid that business, not BeeBeezy. Refunds and disputes for that work are handled by the business. Please contact them directly. Your card provider can also help with a dispute.